Nascar Pools Online - FAQ
Account/Profile
I registered on the site (or requested a new password, etc), but did not receive an email?
All of our emails are auto-generated by the site. Some ISP's will flag it as junk or spam mail, and will filter it out, so be sure to check your junk mail. Others will flat out reject it (sbcglobal is one example). Sometimes, people type their emails in incorrectly. I'm working on a solution that isn't cost prohibitive to get around the rejected emails. I also will forward on password requests that are rejected and sent back to me. If you have the ability to whitelist an address, add nascarpoolsonline.com to the list.
I received an email with my league ID and password, but when I try to log in with it, it says it's incorrect?
You have to create your own personal login, and then use the league info to join the league. You only have to put in this combo one time and it is remembered for the entire season.
I lost my password, how do I retrieve it?
All passwords are one-way encrypted, so we have no way of retrieving your current password. We can however create and email you a new one to the address on file. You can then log in and change it to something memorable. You can do so from the 'forgot password' link in the login area.
Pool Formats
The season has already started. Can we still set up our league?
Leagues can be added at anytime during the season, and you also have the option to run pools of different lengths. We currently offer full season, first half, second half and 'Chase' leagues! We can also set you up to start/end as of a specific race. Just send us a message and we'll help you do so.
We do a pool with a box format, but we use different groups than you. Can we still use your site?
You can, but you would have to create a custom league, and all teams would have to be submitted by the Commish of the league. Only pools that choose to use our boxes/salaries/groups, are able to make selections online.
Does Nascar Pools Online allow trades?
We do have the ability to allow trades.
What is the deadline to make picks for Pick'em leagues?
It will either be Noon (Eastern) on the day of qualifying, or Noon (Eastern) on the day of the race. Your commissioner will have set it at the start of the year. It likely depends on your scoring method. If it includes points for qualifying, the deadline is likely Noon on qualifying day.
Why doesn't the next race show up in my choices when I make a trade?
Each race has a deadline which is set by your commissioner when they set up the league. It will either be Noon (Eastern) on the day of qualifying, or Noon (Eastern) on the day of the race. If the deadline has passed, you can no longer make a trade effective as of that race.
Pricing/Payment
How much does it cost to run my fantasy Nascar league?
It costs as little as $30 to host your pool with us. The fee goes up incrementally for leagues with more than 30 teams. The Features section has a list of pricing.
I don't know how many people will be in my pool. Can I wait to pay until everyone has joined?
Of course. We let you get your pool up and running before we require payment. We generally request payment after the second race of your season.
How does the discount for returning pools work?
All returning paid leagues receive a 10% discount off of their total fee, even if they are at the minimum fee. It doesn't matter what type of pool, or how many teams you had in the previous season. When you close your entries, the discount is automatically included in the fee calculation.
Scoring/Standings Options
When and how often are stats updated?
Generally each race's stats will be updated within 24 hours of a race being completed (most often within an hour or two). These stats are unofficial until they are confirmed on the following Wednesday as is Nascar's policy. This also allows time to add penalties to the weekly scoring if required.
Our league uses a different scoring method than the ones you have listed. Are we still able to use Nascar Pools Online?
Sometimes! Send us a message and describe your scoring method, and we'll see if it can be accomodated. We do have a number of custom methods set up that aren't listed, so it might already exist on the site. If we have to create a scoring method specifically for your pool, there may be an additional flat fee for set up.
What stats do you keep track of?
We currently keep track of who entered a race, qualifying positions, race finish, leps led and Nascar mandated penalties for both car and driver.
Our league uses the 'finish' scoring option, what happens if qualifying is rained out? Does the pole-sitter still get the 10 point bonus?
The pole bonus points are only awarded when qualifying is run, so no, the bonus does not apply when Nascar sets the field according to the point standings.
Our league uses the 'finish' scoring option, what happens if more than one driver tie with the most laps led?
The most laps led bonus points are awarded to the tied driver who finishes closest to 1st place, consistant with Nascar's policy.
I have added some teams since the race was completed, why do they show up as zero points?
The recently added teams haven't been caught in an update yet. Once one has run (we tend to do them a few times a day in the first week of the season), those teams will be updated and will fit into the standings accordingly.
League Management
Do people have to register/login to the site in order to view the standings?
They don't HAVE to. You can set your league to be publicly viewable from the manage settings page, and people will be able to view the current standings. They will not, however, be able to view weekly results, post to the message board, etc. unless they log in.
Some people have been leaving tasteless messages on the message board, can I remove them?
If you are the league Commish, yes! Nascar Pools Online is not responsible for, nor do we censor the league message boards. Keeping them 'clean' is the responsibility of the league Commish, so if you have a problem with the boards, contact them. We do ask the Commish's to keep in mind who their audience is, and monitor their message board accordingly.
Errors
I found a scoring results error on the site, how do I let you know?
If it's a scoring error, and it's not yet the Wednesday following a race, you don't, as it should get caught and updated before the race results are confirmed. If it's after that, please contact us and let us know.
I found a programming error on the site, how do I let you know?
Please contact us and let us know, including in your message the title of the page and the error message.